14-Day Money-Back Guarantee
If you're not completely satisfied with Narrative Architect for any reason, we'll give you a full refund. No questions asked.
Our Promise
We're confident that Narrative Architect will transform your storytelling process. But we also understand that every writer's needs are different. That's why we offer a hassle-free, 14-day money-back guarantee on every purchase.
How It Works
Contact Us
Email our support team within 14 days of purchase
Confirmation
We'll confirm your purchase and process your request
Full Refund
Receive your complete refund via PayPal within 5-7 days
Eligibility
To be eligible for a refund:
- Your request must be made within 14 days of your original purchase date
- You must provide your order number or the email used for purchase
- This is your first refund request for Narrative Architect
What We Don't Ask
We believe in making refunds simple:
- ❌ No explanation required (though feedback is always welcome)
- ❌ No proof of uninstallation
- ❌ No hoops to jump through
- ❌ No guilt trips
After Your Refund
Once your refund is processed:
- Your license will be deactivated
- Please uninstall the Software from your computer
- Any work you created remains yours—we never have access to it
Contact for Refunds
To request a refund, please contact our support team with:
- Your order number or PayPal transaction ID
- The email address used for purchase
We typically respond within 24 hours and process refunds within 5-7 business days.
Questions?
If you have any questions about our refund policy, don't hesitate to reach out. We're happy to help!